KeepCup

We accept Paypal, Visa and MasterCard only.

No other methods of payment are accepted. 

At KeepCup, your personal online security is important to us. We use the latest SSL encryption technology to store and safely transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system provided by Datacash Ltd. Additionally, for your safety and protection, we will confirm that the billing address you provide matches the address on file with your credit card company.

Please note that we are unable to deliver to Post Office boxes, apart from in the following countries: Bahrain, Jordan, Kuwait, Lebanon, Qatar, Saudi Arabia and the United Arab Emirates. We do not deliver to forwarding addresses, which includes Aramex addresses.

To change currency, simply click on the 'change region' icon on the bottom of the website and select your country from the list of shipping destinations, or click here.

All orders are shipped on a DDU (Delivery Duty Unpaid) basis, which means that all relevant import taxes and duties will not be included in the product price. 

Unfortunately, you may only ship to one address per order.

If your order contains gifts or items that require shipping to multiple locations, you will need to place separate orders for each address. For corporate or retail orders, please contact info@KeepCup.com for assistance. 

We are unfortunately unable to redirect orders once your items have been dispatched. Therefore, please ensure you provide a suitable shipping address for the specified delivery times. 

Unfortunately, it is not possible to combine orders or add items to an existing order. If you would like all your items to be delivered together, you will need to cancel your order(s) and place a new order which contains all the items you require.

After you place your order, you will be sent an email confirming that it has been received.

Your card will be debited at time of payment.

We aim to dispatch all orders within 24 hours.

Estimated delivery times are to be used as a guide only and commence from the date of dispatch. KeepCup is not responsible for any delays caused by destination customs clearance processes.

Once your order has been shipped, you will receive email confirmation of your shipping address, please check and confirm delivery details prior to confirming your order.