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Product Warranty
Product Warranty
KeepCup warrants the Products purchased shall be and remain free from defects in materials and workmanship for a period of 12 months from the date of delivery. The warranty does not extend to any fair wear and tear.
KeepCup will replace any defective item or part of Product at its sole cost, including delivery, upon receipt of satisfactory evidence of the defective item or part.
For any claim to be recognised customers must notify KeepCup immediately and provide an order number or receipt number as proof of purchase and we will provide you with an exchange, refund or repair within the following guidelines.
We do not sell components but we will replace without charge any damaged or faulty components without charge within 12 months of purchase.