Our warehouses are taking a break from 23rd December, with full service resuming 5th Jan 2015.

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Home  /  The Fine Print  /  Shipping

Shipping

Shipping methods

We deliver to 170 countries around the world and offer different shipping options to meet your needs as listed below.

Standard service

Destination Carrier Service Approximate Delivery Time
Australia Metro Areas Australia Post eParcel 3-5 business days
New Zealand DHL Global Mail Priority registered 4-8 business days
UK Royal Mail   3-5 business days
Europe Royal Mail   3-5 business days
Americas UPS Priority registered 3-5 business days
Asia DHL Priority registered 10-16 business days
Rest of World DHL Priority registered 10-16 business days

Important shipping information

The following times are guides for when internet orders are packed each day:
9.30am Mondays and Tuesdays.
10.30am Wednesday, Thursday and Fridays.

Order cut-off times are provided as guidelines only, and do not take into account delays caused by payment and authorisation.

We aim to dispatch all orders within 24 hours with the exception of sale periods where this may take up to 48 hours. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination customs clearance processes. We are unable to re-direct orders once items have been dispatched.

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