We deliver to 170 countries around the world and offer different shipping options to meet your needs as listed below.
Please note that the below are estimates only and delivery time may be longer to some destinations.
|Destination||Carrier||Service||Approximate Delivery Time|
|Australia Metro Areas||Australia Post||eParcel||3-5 business days|
|New Zealand||DHL Global Mail||Priority registered||4-8 business days|
|UK||Royal Mail||3-5 business days|
|Europe||Royal Mail||5-10 business days|
5-10 business days
3-8 business days
|Asia||DHL||Priority registered||10-16 business days|
|Rest of World||DHL||Priority registered||10-16 business days|
Important shipping information
The following times are guides for when internet orders are packed each day:
9.30am Mondays and Tuesdays.
10.30am Wednesday, Thursday and Fridays.
Order cut-off times are provided as guidelines only, and do not take into account delays caused by payment and authorisation.
We aim to dispatch all orders within 24 hours with the exception of sale periods where this may take up to 48 hours. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination customs clearance processes. We are unable to re-direct orders once items have been dispatched.
CHRISTMAS SHIPPING GUIDELINES
Orders within Australia, UK and the US
Must be placed by 16th December to receive by 25th December.
Orders placed outside of Australia, UK and US
Must be placed by 10th December to receive by 25th December.
The KeepCup offices and warehouses will be closed from 23rd December until 4th January.Back to top